We respect your privacy. This policy explains what information we collect when you shop with us and how we use this information.
1. Information We Collect
To process your order and arrange delivery or installation, we collect the necessary information you voluntarily provide, including:
• Name
• Contact number and email address
• Delivery address
• Order details
• Payment status (e.g., paid or pending)
We may also collect basic website usage data through cookies or similar technologies to improve website functionality, user experience, and performance.
2. How Your Information Will Be Used
Your information is used only for the following purposes:
• Processing and completing your order
• Arranging delivery or installation services
• Providing after-sales support and warranty services
• Improving customer experience and website performance
We do not use your personal information for unrelated purposes.
3. Third-Party Services
Payments are processed through secure third-party payment providers. We do not store full credit card details on our website.
Certain service providers, such as payment processors, delivery companies, or installation partners, may receive necessary information including your name, contact details, address, and order information solely for the purpose of fulfilling your order.
4. Data Protection
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or destruction.
5. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: info@yimoke.com.sg